Orders are processed within 1–3 business days. Once shipped, delivery typically takes 3–5 business days. Tracking information will be provided when your order ships. RAIZ DEPT is not responsible for delays, lost packages, or packages delivered to an incorrect address due to information provided by the customer.

All sales are final. We do not offer refunds or exchanges.If your order arrives damaged or incorrect, contact us within 3 days of delivery with your order number and photos.

We do not accept returns or exchanges. Please carefully check your size and item selection before placing your order.

If you experience an issue with your order, contact us at Contact@Raizdept.com with your order number and a description of the issue. Our team will review your request and respond as soon as possible. RAIZ DEPT — STAY ROOTED.